Complete Driving Experience (CDX)

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, register for services, or make a purchase from Complete Driving Experience (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the Site, we also collect information about the pages or services you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Browsing Information.”

We collect Browsing Information using the following technologies:

• Cookies – data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
• Log files – track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

PURCHASE & REGISTRATION INFORMATION

When you register for services, schedule lessons or exams, or attempt to make a purchase through the Site, we may collect certain information from you, including:

• Name
• Email address
• Phone number
• Billing address
• Student and/or parent/guardian information (when applicable)

Payment information is processed securely by third-party payment processors. Complete Driving Experience does not store or retain credit card numbers, bank details, or full payment information.

We refer to this information as “Purchase Information.”

When we refer to “Your Personal Information” in this Privacy Policy, we are referring to both Browsing Information and Purchase Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Purchase Information we collect to:

• Process registrations and service enrollment
• Coordinate scheduling for driving lessons, exams, and services
• Provide confirmations, receipts, and customer support
• Communicate with you regarding services, updates, or changes
• Screen transactions for potential risk or fraud

We use Browsing Information to:

• Help screen for potential risk and fraud (particularly IP addresses)
• Improve and optimize our Site
• Understand how customers use and interact with our Site
• Evaluate the effectiveness of our marketing and communications

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only as necessary to operate our business and provide services. This may include:

• Secure third-party payment processors (for transaction processing only)
• Scheduling, registration, and student management software providers
• Website hosting and analytics providers (such as Google Analytics)

You can read more about how Google uses personal information here:
https://www.google.com/intl/en/policies/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our legal rights.

BEHAVIORAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Learn more about how targeted advertising works here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services through the Digital Advertising Alliance:
http://optout.aboutads.info

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

Depending on your location, you may have the right to access the personal information we hold about you and request that your personal information be corrected, updated, or deleted.

If you would like to exercise these rights, please contact us using the information below.

Please note that your information may be transferred and processed outside of your state, province, or country, including within the United States.

DATA RETENTION

We retain your Purchase and Registration Information for our records unless and until you request deletion, subject to legal, regulatory, or operational requirements.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Updates will be posted on this page.

MINORS

The Site is not intended for individuals under the age of 18 without parent or legal guardian involvement. Information for minor students is collected only for registration, scheduling, and service delivery purposes.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at:

Complete Driving Experience
📧 [email protected]
📞 253-876-4294